How Can We Help?

Generating 2-Factor Authentication Code

GageList provides the option to add an extra layer of security when accessing your account. This feature verifies the authenticity of the email owner upon login.

Two-Factor Authentication (abbreviated as 2FA) requires an externally generated code after entering your login credentials. GageList uses two different authentication methods, by email or mobile app. Both methods can be used interchangeably when accessing through web. You must be able to access your email inbox for this feature to work.

 

Setting Up 2 Factor Authentication on GageList

Note: The user performing the setup must be an Owner or Administrator

Enabling 2 Factor Authentication (2FA) for Your User Login

enable_2FA

  1. Log in to GageList.
  2. Click the user icon at the top-right of the page.
  3. Click Account Information in the drop-down.
  4. Click the Require Two-Factor Authentication on Login checkbox.
  5. Click Save.

Enabling 2FA for Other Account Users

(Admin Only)
enable_other_2FA

  1. Log in to GageList.
  2. Click the user icon at the top-right of the page.
  3. Click User Management in the drop-down.
  4. Select a user.
  5. Click the Enable 2FA checkbox.
  6. Click Save.

Note: If you would like to apply this to all users, on the User Management page, click Enable 2FA for All Users.

Logging Into GageList with 2 Factor Authentication (2FA)

Note: The user’s account must have 2FA “enabled”. See the instructions above for information about enabling 2FA.

Authenticating on Web via Mobile App (recommended)

(Must have 2FA enabled)

  1. Launch & log in to the mobile app.
  2. Tap the menu icon.
  3. Tap Account.
  4. Tap 2FA Code Generator.
  5. Log in to GageList.
  6. When prompted for 2FA, enter the code that appears on the mobile app.

Note: The mobile-generated code will change every 30 seconds.

Authenticating on Web via Email

(Must have 2FA enabled)

  1. Log in to GageList.
  2. When prompted for 2FA, click the link that provides the option to authenticate via email.
  3. Check your email inbox for the generated 2FA code.
  4. Enter the code on the authentication page and click Verify.

Note: The code received by email will expire within 10 minutes.

Authenticating on the Mobile App via Email

(Must have 2FA enabled)

  1. Download & install the mobile app (iOS/Android).
  2. Launch & log in to the mobile app.
  3. Check your email inbox when prompted to enter the 2FA code.
  4. Enter the code and tap Verify to proceed logging in.

Note: The code received by email will expire within 10 minutes.